HIPAA Disclaimer
HIPAA Compliance Notice:
This website is operated by DOVO, a web service provider, and is not intended for the collection, storage, or processing of Protected Health Information (PHI). No PHI should be submitted or transmitted to DOVO or its staff via this site. Any medical or health-related information you choose to provide through forms on this website is not stored on DOVO’s servers and is transmitted directly to the healthcare provider’s secure systems.
Third-Party Form Submissions:
For your convenience, the website includes a patient form powered by CharmHealth – a HIPAA-compliant electronic health records platform. When you enter information into the embedded CharmHealth form, that data is transmitted securely and directly to the medical provider (the covered entity) and is not retained by DOVO. DOVO’s role is solely to embed or display the form on the site, and DOVO does not collect, store, or maintain any of the information you submit. It is safe to assume that any form requesting Protected Health Information (PHI) — such as details beyond First Name, Last Name, Email, or Phone Number — is a CharmHealth form. These forms are exclusively managed under the healthcare provider’s direct relationship with CharmHealth, including all necessary Business Associate Agreements to ensure HIPAA compliance. This setup is designed to protect your privacy and ensure that any sensitive information you provide is handled in accordance with federal regulations and industry best practices.
Limitation of Responsibility:
DOVO disclaims any responsibility for PHI entered by users on this website. The healthcare provider (covered entity) is solely responsible for reviewing, using, and safeguarding any PHI you submit. By using this site and its forms, you acknowledge that DOVO is not a healthcare provider and is not acting as a health services provider or advisor. DOVO does not review the content of any submissions and will not provide medical advice or follow-up. Any communications or data you submit are between you and the healthcare provider, and all HIPAA compliance obligations for those communications rest with that provider. DOVO and its personnel (including any virtual assistants who support the website) will only have incidental access to PHI, if at all, and such access is limited to technical support purposes under the direction of the provider. If PHI is accidentally submitted into a non-secure form or system operated by DOVO (such as a general contact form), DOVO will promptly restrict internal access, notify the healthcare provider, and, where feasible, securely delete the data. DOVO does not store PHI and shall not be responsible for unauthorized submissions made through incorrect channels. Patients are advised to use only clearly designated secure forms for medical or sensitive information.
Consent and Use of Site:
By submitting information via this website, you consent to the transfer of that information directly to the healthcare provider’s systems. You agree that DOVO is not liable for any loss, misuse, or unauthorized disclosure of PHI that you voluntarily submit through the embedded form, as DOVO does not receive or store that information. If you have concerns about how your health information is handled, please contact the healthcare provider directly. For your own privacy, do not include sensitive personal health details in any unsecured fields or general contact forms on this site. This disclaimer is provided to ensure transparency and clarify that DOVO’s involvement is limited to website facilitation, not medical record handling. All obligations for HIPAA compliance and patient privacy with respect to your information remain with the covered entity (your healthcare provider).